Better Recycling at Boise State University

A UXR inspired project

 

The Problem

Students and faculty at Boise State University experience barriers when it comes to recycling properly.

Approach

  • Worked closely with the department of sustainability to understand their mission.
  • Immerse myself into the daily lives of students and faculty on campus.
  • Conduct UXR methods to capture the pain points and needs of members of BSU.

UXR Methods

Three different qualitative methods were used to gather data from students and faculty:

  • Observations
  • Interviews
  • Card sorting activities

I mastered the ability to understand users and how they felt about the current recycling procedures at BSU. I created an empathy map visualizing user thoughts, emotions, and feelings. 

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