Better Recycling at Boise State University
A UXR inspired project
The Problem
Students and faculty at Boise State University experience barriers when it comes to recycling properly.
Approach
- Worked closely with the department of sustainability to understand their mission.
- Immerse myself into the daily lives of students and faculty on campus.
- Conduct UXR methods to capture the pain points and needs of members of BSU.
UXR Methods
Three different qualitative methods were used to gather data from students and faculty:
- Observations
- Interviews
- Card sorting activities
I mastered the ability to understand users and how they felt about the current recycling procedures at BSU. I created an empathy map visualizing user thoughts, emotions, and feelings.
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